Get in Touch with Boston IBC Tanks
Multiple ways to reach us - Phone, email, visit, or message. We respond quickly and are ready to help with quotes, questions, or orders.
Send Us a Message
Our Quick Response Guarantee
We understand that time is critical in your operations. That's why we guarantee:
- Email inquiries: Response within 2 business hours during business hours
- Phone calls: Direct connection to our team, no automated systems
- Quote requests: Detailed quotes delivered within 4 hours
- Emergency orders: Same-day pickup or next-day delivery available
Choose Your Preferred Contact Method
We make it easy to reach us. Select the method that works best for you.
Email Us Directly
Quick response from our team. Real people who know IBC tanks.
- Fast answers to questions
- Real-time inventory check
- Request quotes easily
- Technical support available
Email Us
Perfect for detailed inquiries, quote requests, or sending specifications.
- Response within 2 business hours
- Attach photos or documents
- Get detailed written quotes
- Track communication history
Quick Contact Form
Quick questions? Fill out our form. Perfect for quotes and scheduling.
- Fast, convenient communication
- Get detailed responses
- Schedule pickups or deliveries
- Request quotes easily
Visit Our Warehouse
8 State St
Woburn, MA 01801
Come see our inventory in person. Inspect tanks before you buy.
- Walk-ins welcome during business hours
- Large appointments recommended
- On-site loading available
- Meet our team face-to-face
Need Tanks Urgently?
We understand that sometimes you need IBC tanks right away. Email us with "URGENT" in the subject line for priority processing of your request.
When to use: Equipment failure, production line shutdown, same-day needs, or any situation where standard lead times won't work.
Business Hours
Office & Sales
Warehouse Pickup
Please call ahead for weekend pickups to ensure staff availability.
Service Areas
We serve all of Massachusetts and surrounding New England states. Local delivery, regional shipping, and nationwide freight available.
Greater Boston Area
Same-Day Delivery Available
- Boston
- Cambridge
- Somerville
- Quincy
- Newton
- Brookline
- Waltham
- Medford
Eastern Massachusetts
Next-Day Delivery
- Worcester
- Lowell
- Brockton
- New Bedford
- Fall River
- Lynn
- Lawrence
- Springfield
New England Region
2-3 Day Delivery
- Rhode Island
- Connecticut
- New Hampshire
- Vermont
- Maine
- Upstate New York
Nationwide Shipping
Freight Available
We ship IBC tanks anywhere in the continental United States via trusted freight carriers. Get a quote for your location.
- Full truckload (FTL)
- Less than truckload (LTL)
- White glove delivery
- Liftgate service available
Outside our delivery area? We can arrange pickup from our Boston warehouse or coordinate freight shipping to your location. Contact us for details.
What to Expect When You Contact Us
We want your experience to be smooth and efficient. Here's what happens when you reach out.
Initial Contact
Whether you call, email, or message us, you'll connect with a knowledgeable team member who understands IBC tanks. No script-reading or transferring between departments.
Understanding Your Needs
We'll ask a few questions to understand exactly what you need: quantity, condition preference, intended use, timeline, and delivery location. This helps us provide accurate recommendations.
Real-Time Inventory Check
We'll check our current inventory and let you know exactly what's available right now. If we don't have what you need in stock, we'll tell you when we expect it or suggest alternatives.
Detailed Quote
You'll receive a transparent quote including the tank price, delivery costs (if applicable), and any additional services. No hidden fees or surprises. Quotes are valid for 7 days.
Easy Ordering
Ready to proceed? We'll process your order immediately, arrange delivery or pickup, and keep you updated every step of the way. You'll receive confirmation and tracking information.
Follow-Up Support
After delivery, we check in to make sure everything met your expectations. Need more tanks in the future? We'll keep your information on file for faster repeat orders.
Frequently Asked Questions About Contacting & Ordering
How quickly can I get a quote?
Most quotes are provided within 2 hours during business hours. For simple inquiries (standard tanks, common quantities), we can often quote you immediately over the phone.
Do I need to create an account to order?
No account required. You can order as a guest. However, creating an account makes repeat orders faster and gives you access to order history and tracking.
What information do you need for a quote?
We need: quantity needed, preferred condition (new/refurbished/as-is), intended use (to ensure compliance), delivery location, and desired timeline. Photos help if you're looking for something specific.
Can I negotiate prices for bulk orders?
Absolutely. We offer volume discounts for orders of 10+ tanks. Contact us directly to discuss pricing for large quantities or regular supply agreements.
Do you provide quotes in writing?
Yes, all quotes are provided in writing via email. This includes detailed descriptions, pricing, delivery terms, and payment options. Quotes are valid for 7 days.
What payment methods do you accept?
We accept bank transfers (ACH), wire transfers, business checks, and major credit cards. Net-30 terms available for approved commercial accounts.
Can I inspect tanks before buying?
Definitely. We encourage customers to inspect tanks at our warehouse before purchase. Visit during business hours or schedule an appointment for dedicated attention.
Do you deliver or do I need to pickup?
Both options available. We offer delivery throughout New England with competitive rates. Self-pickup from our Boston warehouse is also available and can save on delivery costs.
How long does delivery take?
Greater Boston area: Same-day or next-day. Eastern Massachusetts: 1-2 days. New England region: 2-3 days. Nationwide: 5-10 days depending on location.
What if I need tanks immediately?
Email urgent@bostonibctanks.com with "URGENT" in the subject line. We can accommodate same-day pickup or priority delivery for urgent needs. Additional rush fees may apply.
Do you buy used IBC tanks?
Yes, we purchase used tanks in various conditions. Send us photos and details about what you have, and we'll provide an offer. We can arrange pickup for large quantities.
Can I return tanks if they don't work out?
New and refurbished tanks can be returned within 30 days if unused and in original condition. As-is tanks are final sale. Restocking fees may apply. See our full return policy.
Visit Our Woburn Warehouse
Easy to Find, Easy to Access
Our facility is strategically located in Woburn with convenient access from major highways. Whether you're coming from downtown Boston or the suburbs, we're easy to reach.
Address
Boston IBC Tanks
8 State St
Woburn, MA 01801
United States
Directions
- From I-93: Exit toward Woburn, follow signs to State St
- From Route 128: Take exit toward Woburn Center
- From Downtown Boston: Take I-93 North toward Woburn
- GPS: Use "8 State St, Woburn, MA" for accurate directions
Facility Features
- Large parking area for trucks and trailers
- On-site loading equipment and assistance
- Climate-controlled office and showroom
- Secure, fenced facility with surveillance
- Easy maneuvering for large vehicles
Woburn Location
Easy access from I-93 and Route 128
Click "Get Directions" to open in your preferred map app
Contact the Right Department
Reach out directly to the team that can best help you. All departments are staffed by IBC tank experts ready to assist.
Sales & Quotes
New tank purchases, bulk orders, and pricing inquiries
Email: sales@bostonibctanks.com
Mon-Fri 8am-6pm, Sat 9am-3pm
Logistics & Delivery
Scheduling deliveries, tracking orders, transportation questions
Email: logistics@bostonibctanks.com
Mon-Fri 7am-5pm, Sat 8am-2pm
Repairs & Service
Tank repairs, reconditioning, and technical support
Email: repairs@bostonibctanks.com
Mon-Fri 7am-4pm, Sat 8am-12pm
Tank Buyback & Recycling
Selling your tanks, recycling programs, scheduled pickups
Email: buyback@bostonibctanks.com
Mon-Fri 8am-5pm
Accounts & Billing
Invoices, payment questions, account setup, credit terms
Email: accounts@bostonibctanks.com
Mon-Fri 9am-5pm
Technical Support
Chemical compatibility, compliance questions, specifications
Email: technical@bostonibctanks.com
Mon-Fri 8am-5pm
Partnership & Business Development
Interested in partnering with Boston IBC Tanks? We work with businesses across many industries.
Distributors & Resellers
Become an authorized distributor of IBC tanks in your region. We offer wholesale pricing, marketing support, and training for qualified partners.
Contact Partnerships TeamFleet & Volume Accounts
Large-scale buyers receive dedicated account management, custom pricing, and priority service. Ask about our commercial fleet programs.
Contact Commercial SalesSupplier & Vendor Inquiries
If you manufacture IBC tanks or related products and want to supply to us, we're always looking for quality partners.
Contact PurchasingHow Can We Help You Today?
Click on your situation for the fastest path to assistance.
I need tanks urgently (today/tomorrow)
Email our urgent team for priority service
Email Urgent →I want a quote for purchasing tanks
Fill out our form with your requirements
Get Quote →I have tanks I want to sell or recycle
Email our buyback team with photos and details
Send Email →My tank needs repair or parts
Contact our repair department for assistance
Get Help →I need to track or reschedule a delivery
Our logistics team can help with your order
Contact Logistics →I have a technical question about IBC tanks
Check our resources or contact technical support
View Resources →Ready to Get Started?
Whether you need one tank or a hundred, we're here to help. Contact us today for fast quotes, expert advice, and reliable service.
Or scroll up to use our contact form. We respond to all inquiries within 2 business hours.